General Statements

Blank mails

We have received a blank e-mail from you. If you need any information or help regarding your HP product, please send a detailed e-mail regarding the issue. As we are unable to open any attachments, please include any error messages or other information as text in your message.

We look forward to hearing from you.


Research Category

It is our goal to answer questions presented to us as quickly as possible. After reading your e-mail I feel that we will need to do some additional research to provide you with a resolution to this issue. Thank you for your patience.
As soon as this information is gathered we will send an e-mail to you. I apologize for your inconvenience. I hope that you understand.


Multiple mail / issue

, we have received multiple mails from you. I went through all of them and understood the issue. I will be answering all of them in this reply.


, we have received multiple mails from you. I have already answered them. Please check if you have received my previous reply. If not, please let me know and I will send it to you again. Thank you.

Issue not resolved

I understand from your email that the troubleshooting steps provided in the previous email did not resolve the issue. I apologize for your inconvenience.


Miscellaneous/Negative Feedback

Although this service is provided as a means of technical support for our customers, we appreciate and value your feedback on our company's products and services. Your message was reviewed and forwarded to the appropriate individuals.

URL > 72 characters

NOTE: Clicking the link(s) may give an error indicating that it is invalid. If this occurs, copy the link and paste it on the address bar in your browser until the complete address is displayed in the Address box.


Non Hp website – Manufacturers

NOTE: The URL(s) above will take you to a NON HP Web site. HP does not control and is not responsible for information outside HP Web site. Thank you for your cooperation.


NOTE: Please click on "I have read and agree to the terms and conditions of the NVIDIA Software License Agreement".


Direct / FTP Links

NOTE: The above is a direct link. Please copy the same and paste it in your browser in the Address box and press Enter and a popup will appear asking you to either save or run the file from location.



CUSTOMER IS FROM NON-US COUNTRY

, your email has reached the technical support division for North Americas, where we can provide technical assistance to the customers worldwide. However, we will not be able to carry out shipment or replacements outside the United States. If the unit requires a service, shipment, replacement or an escalation, you will have to contact your local Technical Phone Support. We regret your inconvenience. We hope that you understand


THANKS MESSAGE

Hi

Thank you for your reply to HP Total Care.

I really appreciate your patience and your efforts in resolving this issue.

, you are heartily welcome. I am glad that our suggestions helped and also appreciate all your efforts in trying to resolve the problem.

We are delighted to hear that you are satisfied with our service. We thank you for taking time to appreciate the technical support you received.

It is our responsibility to serve our esteemed customers in the best possible way. If you need further assistance or you have any questions please reply. We are always available round the clock to assist you.

Assuring you the best of our services at all times!

For information on keeping your HP and Compaq products up and running, please visit our Web site at: http://www.hp.com/go/totalcare

Thank you for choosing HP. Have a great time!

Sincerely,

James
HP Total Care

PROFESSIONAL ARTICLE

It would be greatly appreciated if you would be professional in the language you use when sending us a message. We reserve the right not to respond to people misusing our services. Please resubmit your question or comment.