string not valid

From your Email, I understand that when you click on HP Health Check “string not recognized as a valid date time” message is appearing in your Notebook.

This issue could be due to various causes. To isolate and resolve this issue I request you to perform the below steps :

*********1. Reset the clock setting by following the steps below:**********

a. Click the Start button
b. Click the Control Panel and then double-click Regional and Language Options if you’re using Control Panel in Classic View OR click Clock, Language, and Region and then click Regional and Language Options.
c. Click Customize this format
d. On the Time tab, Change Time format to hh:mm:ss:tt
Note: Change Time format to HH:mm:ss to switch back to 24-hour clock format.

********** 2. Essential System Updates for Microsoft Windows Vista*******

I request you to download and install Essential Updates from the below weblink :

ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37736.exe

Installation Instructions

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.

************ 3. Active Support library**********************

I request you to download and install . Active Support library from the below weblink :

ftp://ftp.hp.com/pub/softpaq/sp37001-37500/sp37021.exe

Installation Instructions

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.

Please get back to me with observations and results because it is important that I resolve your issue in a timely manner. I would like to add that we value your precious time and We assure you of our dedicated support, 24 hours, 365 days a year.
Sincerely,